five languages of apology pdf

The Five Languages of Apology-HANDOUT IONOS. The Five Languages of Apology are: Expressing Regret – “I am sorry”. Accepting Responsibility – “I was wrong”. Making Restitution – “What can I do to make it right?”. Genuinely Repenting – “I’ll try not to do that again”. Requesting Forgiveness – “Will you please forgive me?”.

The Five Languages of Apology-HANDOUT IONOS
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